Terms and Conditions

Effective Date: 27th October, 2025

Last Updated: 27th October, 2025

Introduction

Welcome to HealEazy, a healthcare technology platform developed by Mangalam Information Technologies Pvt. Ltd. (“we,” “us,” “our”).

By using our app, website, products, or services (“Platform”), you agree to these Terms and Conditions (“Terms”).

If you do not agree, please stop using the Platform.

What this means for you:
By signing up or continuing to use HealEazy, you are entering into a legal agreement with us and accepting these rules.

Purpose of the Platform

HealEazy helps doctors, hospitals, patients, and caregivers connect for real-time post-operative monitoring and follow-up care using connected devices, home testing kits, and wearables.

We provide tools and information only. We do not provide medical advice or treatment.

What this means for you:
HealEazy supports your care journey but does not replace doctors or hospitals. All medical decisions must be made by qualified professionals.

User Eligibility

You must be 18 years or older to use HealEazy, or use it under the supervision and consent of a parent or guardian.

You agree to provide accurate personal and health information and to keep your account credentials secure.

What this means for you:
Use the Platform responsibly, share correct information, and protect your login details.

Medical Disclaimer

HealEazy is not a substitute for medical consultation. The Platform does not diagnose, treat, or cure any condition.

All alerts, insights, and visualizations are informational only. In case of an emergency, contact your doctor or local emergency services immediately.

What this means for you:
The app helps track and share data but cannot replace medical judgment or emergency care.

Data Privacy and Security

We comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 and IT Rules, 2011.

• Data collected includes health data, vitals, reports, and personal information
• Data is used to provide services, communicate updates, and improve the Platform
• Data is shared only with authorized doctors, hospitals, caregivers, or as required by law
• Third-party devices follow their own privacy policies
• Data is encrypted and stored securely in India or other compliant locations

What this means for you:
Your data is protected and shared only for your care. Third-party wearables have their own privacy rules.

Compliance with Healthcare Laws

HealEazy complies with applicable healthcare and technology regulations, including:

• Telemedicine Practice Guidelines (2020)
• Medical Device Rules (2017), where applicable
• Indian Medical Council Regulations (2002)

HealEazy is a technology platform, not a hospital or clinic. Medical professionals remain responsible for patient care.

What this means for you:
HealEazy provides tools; doctors and hospitals provide and are responsible for care.

Acceptable Use of the Platform

You agree not to:

• Use the Platform for illegal or harmful activities
• Hack, modify, or reverse-engineer the software
• Provide false or misleading health information
• Impersonate others or practice medicine unlawfully

We may suspend or terminate access if these rules are violated.

What this means for you:
Use HealEazy responsibly and lawfully.

Third-Party Integrations

HealEazy may integrate with third-party services or devices. We do not control their performance, security, or data practices.

What this means for you:
External devices and services operate under their own terms and policies.

Intellectual Property

All HealEazy software, trademarks, logos, and designs are owned by us. You may use the Platform for personal and lawful purposes only.

You may not copy, modify, or distribute any part without written permission.

What this means for you:
You can use HealEazy, but ownership stays with us.

Limitation of Liability

To the maximum extent permitted by law, HealEazy is not liable for damages, data loss, medical outcomes, or service interruptions.

We are not responsible for actions or advice provided by doctors or hospitals using the Platform.

What this means for you:
We provide the technology but cannot guarantee outcomes or uninterrupted service.

Indemnification

You agree to indemnify and hold HealEazy harmless from claims or damages arising from your misuse of the Platform, incorrect data, or violation of these Terms.

What this means for you:
If your actions cause harm or legal issues, you may be responsible for related costs.

Updates to Terms

We may update these Terms from time to time. Continued use of the Platform means you accept the updated Terms.

What this means for you:
Check the “Last Updated” date and continue using HealEazy only if you agree.

Termination of Use

We may suspend or terminate your account if you violate these Terms, misuse the Platform, or if required by law.

Your data will be handled in accordance with our Privacy Policy.

What this means for you:
Breaking the rules may result in account suspension or closure.

Governing Law and Dispute Resolution

These Terms are governed by Indian law. Any disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996.

Arbitration will be conducted in Ahmedabad, Gujarat, in English, by a single arbitrator appointed by HealEazy.

What this means for you:
Disputes will be resolved privately through arbitration in India.

Contact Information

Email: support@healeazy.com

Address:
6th Floor, RE11, Near Sankalp ICONIC Tower,
Opposite ISRO Colony, New York TimberMart Lane,
Iscon-Ambli Road, Ahmedabad – 380058, India

What this means for you:
You can contact us anytime for questions, concerns, or support.

Acknowledgement

By visiting or using the HealEazy Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.